Forum Discussion
Benmatthews
Dec 11, 2024Copper Contributor
Issues with copilot
Until today, I have linked my univeristy email with copilot which has given me access to copilot plus. I have been able to upload files and have multiple chats open. Now it has deleted my previous ch...
Lalit Mohan
Jun 19, 2025Iron Contributor
Hi, it sounds like your access was tied to a Copilot Pro or trial license via your university account. If that license expired or was revoked, features like multi-chat and larger file uploads revert to free-tier limits (e.g., 1MB). Check your Microsoft account’s subscription status or contact your university IT for confirmation.