Forum Discussion
Becks22415
Jul 09, 2024Copper Contributor
I can't browse files in Word online
When I use 'Draft with Copilot' in Word online and pick 'Browse files from cloud'
I get a 'Something went wrong...PrefetchFailure (NoTokenProviderForUnauthenticatedPrefetch)
I've tried resetting and deleting the cache, a new browser, and an incognito browser, but nothing works.
I'm on an E3 O365 license and have an active Copilot 365 license. I have admin rights.
How do I solve this?
1 Reply
- Chris_FerraroIron ContributorMay need to file a ticket with Microsoft on this. Not seeing this behavior.