Excel in windows , refuses to recognize copilot licence (Word+PPT ok)

1. Try these first 
Restart Excel → Close it completely and reopen it 
 Switch Accounts → Tap [File] → [Accounts] → [Switch Users] in Excel → Log in again 
 Check for Updates → Tap [File] → [Accounts] → [Updating Options] → [Update Now] in Excel 
2. Clear the Office Cache: 
Close all Office software 
Press Win+R and type in % localappdata%\Microsoft\Office → Delete the 16 0\Licensing folder Restart computer Fix Office: Control Panel → Programs & Features → Find Microsoft 365 → Tap [Change]. localappdata%\Microsoft\Office → Delete 16.0\Licensing folder 
Reboot your computer 
3. Repair Office: 
Control Panel → Programs and Features → Find Microsoft 365 → Point [Change] → Select [Quick Repair] 
4. Uninstall and reinstall: 
Download uninstallation tool from the official website: https:// aka.ms/SaRA-officeUninstallFromPC 
Reinstall: https://www.office.com 
5. Check these key points 
 Confirm Excel version ≥ 16.0.17029 (check in Excel [File] → [Accounts]) 
 Make sure the subscription is valid: log in https://www. office.com Check the status 
 If it is a company computer, you may need to contact the IT department to open the permission