Copilot Sharepoint Agent (not answering queries)

Hi there,

This seems to be an old thread but Mashhad88 did you manage to find the reason why this was happening to you? I'm having exactly the same issue.

Hello,

Did you create the agent using Copilot Work or Copilot Studio? Can you make a screenshot of the knowledge window?

Hi HelloBenTeoh,
Thank you, responses are mentioned against questions asked by you:

• Does the spreadsheet work when you use the default agent in SharePoint?
  Response: When I attached excel file from copilot.microsoft.com, I get the responses. But when i create a Copilot agent it shows the above message. i.e.
  
  "I apologize, but I couldn't find the specific region-wise targets in the available documents. If you have any other questions or need assistance with something else, please let me know!"
  
  
• Are there any sensitivity labels that may affect Copilot's access?
  Response: There are no sensitivity labels that effect Copilot's access.
  
  
• How many docs do you have in the folder/site? It may be having trouble if you're not specifying which file to look at in your prompt
  Response: There is only 1 file in folder, however the Copilot agent is created by selecting that excel file only.

• It shouldn't be an issue, but have you tried with a smaller data set?
  I have tried it with the smaller data set, getting the same result.

Hey, a few questions:

• Does the spreadsheet work when you use the default agent in SharePoint?
• Are there any sensitivity labels that may affect Copilot's access?
• How many docs do you have in the folder/site? It may be having trouble if you're not specifying which file to look at in your prompt
• It shouldn't be an issue, but have you tried with a smaller data set?