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Bilibilitech's avatar
Bilibilitech
Copper Contributor
Sep 12, 2025

Copilot Prompt recommendation disappear in Word Online

Hi everyone,
I’ve noticed that the Copilot prompt recommendation no longer appears in Word Online. Normally, when I type "prepare," I see a suggested prompt, but now I only see my prompt history. In the MS365 app, however, the recommendations still appear.
I’ve confirmed that I have an active full Copilot license and that all MS products are updated. Has Microsoft removed this feature, or is there a setting I can enable to restore it? This feature is very helpful for quickly generating accurate prompts.
Thanks in advance!

4 Replies

  • Ankur_B's avatar
    Ankur_B
    Iron Contributor

    At the moment, Microsoft has not released any official information about removing prompt recommendations in Word Online or the Desktop App (as I am not seeing prompt recommendations in either version). This could be a temporary issue or a change in the interface and it appears that Microsoft may be testing a new user interface (UI) that focuses on prompt history instead of recommendations.

    Copilot Chat comes to the Microsoft 365 apps | Microsoft Community Hub

  • Ankur_B's avatar
    Ankur_B
    Iron Contributor

    As of now, Microsoft has not made any official announcement about removing prompt recommendations. This seems to be a temporary regression or a change in the user interface. Also, it's possible that Microsoft is testing a new UI flow that prioritizes prompt history over recommendations.

    https://support.microsoft.com/en-us/topic/use-copilot-chat-in-microsoft-365-apps-676db5e8-9568-4bdb-bf0b-e207e29e056b#:~:text=With%20Copilot%20Chat%2C%20you%20get,selecting%20Copilot%20from%20the%20ribbon.

  • Gorde1's avatar
    Gorde1
    Copper Contributor

    Yes, I went looking for this today as I would like to add it back in.  Although it used to sit there I didn't choose to use in earnest, but now I do.  Hoping someone knows how to have it back there within the actual word doc.  Thanks.

    • Gorde1's avatar
      Gorde1
      Copper Contributor

      I see that this is still functioning on my my personal laptop.  It might be more subtle that it used to because it seems less annoying.

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