Forum Discussion

janeik123's avatar
janeik123
Copper Contributor
Nov 14, 2024

Copilot Pro in Edge - No ,,Pro'' icon?

Hi,

 

I am a Copilot Pro subcsriber as well as I subscribe 365 Family.

My Copilot Pro desktop app is working fine, but I cannot find Copilot Pro in Edge.

I think it is just standard Copilot icon in Edge.

Can I see a Copilot Pro icon somewhere?

 

Regards,

Jan

 

1 Reply

  • AxtonThane's avatar
    AxtonThane
    Steel Contributor

    If the Copilot icon is not visible in Microsoft Edge, try the following:
    1. Check your subscription: Make sure you have activated your Copilot Pro subscription, otherwise you may not be able to use the full functionality.
    2. Update Edge: Check for and install the update by clicking the three dots in the upper right corner and selecting Help and Feedback > About Microsoft Edge.
    3. Check Settings: Go to Edge Settings and make sure the Copilot feature is enabled.
    4. Restart your browser: Sometimes just restarting Edge will fix the problem.
    5. Clear Cache and Cookies: Clear your browser cache and cookies to fix interface anomalies.
    6. Disable extensions: Other extensions may interfere with Copilot, try disabling all extensions temporarily.
    7. Reinstall Edge: If the problem is still not solved, you can try to reinstall Microsoft Edge.