Forum Discussion
Evelyn_Tang
Jan 04, 2024Copper Contributor
Copilot Not working in PowerPoint
[Update] Same issue happened in Word. -------- I'm asking Copilot to suggest me an opening for a deck but fails. My deck is written by traditional Chinese so I understand it might not able to read...
gojo119
Feb 28, 2024Copper Contributor
Please check, if both mentioned scheduled tasks at https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/updates/office-feature-updates-task-faq are not blocked and can be executed successfully. These seem to be required upon initial usage of copilot within office clients.
aloev33
Feb 28, 2024Copper Contributor
Thank you for your reply. The documentation you mention does not show where I would be able to check this.
The screenshot is cut off. So for a regular user it is quite impossible to follow these steps. 😅
- gojo12Feb 28, 2024Brass ContributorI see...
both tasks can be found in the "Microsoft > Office" Task Scheduler Library folders- aloev33Feb 28, 2024Copper ContributorThank you for clarifying. I checked and both tasks are not blocked and show "ready". They last ran today so that doesn't seem to be the issue.