Forum Discussion
Copilot Not working in PowerPoint
[Update] Same issue happened in Word. -------- I'm asking Copilot to suggest me an opening for a deck but fails. My deck is written by traditional Chinese so I understand it might not able to read...
Copilot for the desktop apps is not working for me today, it was working "fine" before.
Now Copilot will get to work but then reply that it wasn't able to fulfill my request no matter how basic the request. German version.
Copilot works as expected online, so seems to be an issue specific to the desktop apps.
Also one of the buttons disappeared (guide book) and there is a mix of German and English in the UI.
Things I tried:
Logging off and on. Turning laptop off and on again. 😉
The bug remains.
Please check, if both mentioned scheduled tasks at https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/updates/office-feature-updates-task-faq are not blocked and can be executed successfully. These seem to be required upon initial usage of copilot within office clients.
Thank you for your reply. The documentation you mention does not show where I would be able to check this.
The screenshot is cut off. So for a regular user it is quite impossible to follow these steps. 😅
