Copilot Not working in PowerPoint

Evelyn, I am reaching out again to report additional critical issues I am facing with the Copilot functionality in my Microsoft 365 Personal subscription. Alongside the previously mentioned concerns, I am encountering significant problems in PowerPoint, which are severely impacting my productivity and overall user experience.

In PowerPoint, the Copilot feature consistently (and without exception) fails to generate a response whenever I attempt to use it. This persistent failure is hampering my ability to leverage the tool for creating and enhancing presentations, a key functionality I anticipated when subscribing to the service.

Moreover, a crucial feature that I expected to use - generating a PowerPoint presentation directly from a Word document - is completely non-functional. This lack of integration and the inability of Copilot to effectively communicate between Word and PowerPoint is proving to be a major setback.

These issues, combined with the absence of Copilot in Outlook, are making my experience with the service increasingly challenging. Considering the cost of the Copilot subscription for Microsoft 365 Personal, these persistent problems are not just frustrating; they are also leading to a sense of dissatisfaction with the service I have invested in.

The seamless integration and efficiency promised by Copilot were key factors in my decision to subscribe. However, the reality of these technical issues is far from what was anticipated. I am seeking immediate assistance and a resolution to these problems. I would appreciate a prompt response with guidance on how to address these issues or information on any upcoming updates that might resolve them.

Microsoft 365 support in this matter is crucial for me to utilize the full potential of my Copilot subscription and to justify the investment made in this service.

It works in Outlook, however only when I'm sending from the account with the CoPilot Pro license, it doesn't show when sending from other domains.