Forum Discussion
gjayne84
Jan 31, 2024Brass Contributor
Copilot missing in Word, Excel and PowerPoint desktop apps
Hi everyone My company has recently purchased some Copilot for Microsoft 365 licenses, one of which was applied to my account on Monday. If I use Teams desktop app and the new Outlook desktop ap...
gjayne84
Feb 01, 2024Brass Contributor
Yeah I think you might be right as we've had other users where it's started appearing and we haven't changed anything for them. It's quite random though so some users get it appearing in all apps but some only get one or two to start with. To be honest I'm not entirely sure what's happening in the background to make the Copilot functionality appear in the desktop apps so it's going to be hard to give users timeframes as to when they can expect it to appear.
Erik_Avegaart
Feb 02, 2024Copper Contributor
gjayne84 What I did was [Update License] under account,. After restart Copilot was there
- Erlend_OianJun 03, 2024Copper Contributor
Erik_Avegaart "Update License" results in "Error Code: 44", additional M365 accounts removed, but "Error Code: 44" persists. Interesting to hear if other faces this too.
- mcollis84Feb 02, 2024Copper Contributor
Erik_Avegaart I don’t think this update button is there on the enterprise monthly channel. It worked on mine and another system after about 24 hours.
- Erik_AvegaartFeb 02, 2024Copper ContributorI am now on Enterprise monthly, but i used to be on current in the past, maybe that explains why I have the button