Forum Discussion
Copilot missing in Word, Excel and PowerPoint desktop apps
gjayne84 when I say I re-enabled the store I mean we had blocked the Microsoft store for employees through intune. I made registry changes to enable it on my machine. I am waiting today to see if another user has word and excel copilot without making the same changes - I suspect it’s a timing issue and may take 24 hours to filter through.
Excel is greyed out on mine too - I think that’s normal. You need to create a table (format as table) and then after “thinking” a little bit it un-greys. I found it isn’t greyed out as long when I open an older doc that hat was already saved in teams/ OneDrive / sharepoint.
thanks!
- Yeah I think you might be right as we've had other users where it's started appearing and we haven't changed anything for them. It's quite random though so some users get it appearing in all apps but some only get one or two to start with. To be honest I'm not entirely sure what's happening in the background to make the Copilot functionality appear in the desktop apps so it's going to be hard to give users timeframes as to when they can expect it to appear.
gjayne84 What I did was [Update License] under account,. After restart Copilot was there
Erik_Avegaart "Update License" results in "Error Code: 44", additional M365 accounts removed, but "Error Code: 44" persists. Interesting to hear if other faces this too.
