Forum Discussion
Copilot missing in Word, Excel and PowerPoint desktop apps
Hi everyone My company has recently purchased some Copilot for Microsoft 365 licenses, one of which was applied to my account on Monday. If I use Teams desktop app and the new Outlook desktop ap...
Thanks for the update and glad to hear it's working now. I've tried signing out and back into the Office apps and also rebooting this morning but still not showing up. I also don't see Copilot as an installable add-in anywhere.
When you say you re-enabled the Windows Store did you reinstall it or just disable access to it for the user and then re-enabled that?
When you say you re-enabled the Windows Store did you reinstall it or just disable access to it for the user and then re-enabled that?
Actually, scratch that I've just tried signing out and back into Word, Excel and PowerPoint and Copilot now does appear. Oddly the icon in Excel is currently greyed out but I'm hoping that will sort itself out in its own time. As far as I know though nothing has changed so as you said I'm assuming it's a timing issue? We assigned some more licenses to users yesterday so will be interesting to see if theirs takes as long to come through to the desktop apps.