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Copilot missing in Outlook
Hi, I have a Copilot license for Microsoft 365. I can use it in all the apps (Powerpoint, Excel, OneNote etc) except in Outlook. It was accessible in Outlook last week, but now it is missing. It...
- It didn't work for me because of language settings. I had my outlook set to Dutch when i switch it to English it works!
https://support.microsoft.com/en-us/office/supported-languages-for-microsoft-copilot-94518d61-644b-4118-9492-617eea4801d8
I have the very same problem here. Works everywhere except Outlook (yes, I have the new one). Outlook Web version does not work either. The Copilot icon is simply grayed out. Weirdly, it works in mobile Outlook app on iOS.
I have English language configured everywhere, I even removed additional languages from M365 settings.
I've just found out that when I switch email to HTML, my Copilot starts working. I am old and I've always used to compile the emails in plain text unless I needed some fancy tables or formatting.
So it seems that the language needs to be English and default email type needs to be HTML and everything seems to work now.