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FishyWishy's avatar
FishyWishy
Brass Contributor
Oct 26, 2023
Solved

Copilot greyed out in Excel

Hello,   We've purchased the 300 licence copilot, I've assigned myself a licence and it's working in most apps as expected. However, in excel it appeared to be greyed out?   Works fine on the web...
  • dgoodgolf's avatar
    dgoodgolf
    Dec 01, 2023

    FishyWishy 

     

    Have experienced this also. Several things we've done to help enable it...

    1. Open Outlook, Word, Powerpoint, or Excel, Account (which is in the lower left), Update License.

     

      1. Create a new Excel document and save it. Copy it into a Teams chat and send it. Open it again in the Excel app, not the browser.

     

      1. Open this link, https://adoption.microsoft.com/en-us/copilot/
      2. Scroll down to the Apps.

      3.  

      4. Click Learn more under Copilot in Excel
      5. Click one of the blue “Try it” buttons.
      6. Close the browser version of Excel. Open the App version.

     

    Hope one of those helps!

spiddee1275's avatar
spiddee1275
Copper Contributor
Dec 06, 2023
You need to save the file on OneDrive/Sharepoint first and when you have done that the copilot will work.
JohanC2406's avatar
JohanC2406
Copper Contributor
Dec 11, 2023

Thanks!

I could solve the issue after saving the file on OneDrive, selecting a sensitivity label (required at my company) AND setting the AutoSave to ON.

If I set the autosave to OFF, CoPilot is not available (weird!)

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