Forum Discussion
Copilot for Microsoft 365 is not working on Terminalserver RDS
Where are you seeing this?
https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-requirements
You can also just search for the phrase
Those words are not in the link you sent. When was the last time you read that?
It is still there:
- Copilot isn't available when using device-based licensing for Microsoft 365 Apps for enterprise.
Device-based licensing for Microsoft 365 Apps is not Shared activation. These are two different models.
Device based.
https://learn.microsoft.com/en-us/microsoft-365-apps/licensing-activation/device-based-licensing
Shared Activation.
https://learn.microsoft.com/en-us/microsoft-365-apps/licensing-activation/overview-shared-computer-activation
There is no wording that says shared activation is not supported. In fact Microsoft support (be it level 1) has stated that shared activation is supported with coPilot.
Edit1: This is there response
"Copilot for Microsoft 365 is a user-based license and requires that Microsoft 365 Apps on Windows desktop are deployed using a user-based license . Shared Computer Activation](https://learn.microsoft.com/deployoffice/overview-shared-computer-activation ) is supported. May I know if every user signing to the shared computer has prerequisites license and copilot license? "
Edit 2:
I have confirmed that "Microsoft 365 apps with shared computer activation is user-based licensing"
Interesting. We have user based shared-device licensing enabled, and Copilot is still not showing up in our Office apps on the server(s).
On our lab server without shared use activation does show Copilot.
