Forum Discussion
Copilot does not appear on my Office 365 apps.
Hi! I've been trying to make Copilot available on Word and Excel; however, I didn't have success. I've reached out to tech support; they've followed many troubleshooting steps without any resolutio...
Hi Luis1990 chk this
What You Can Do
Option 1: Upgrade Your Plan
If you want Copilot in Word/Excel:
You'll need to upgrade to Microsoft 365 Business Standard or E3/E5 via a business tenant.
Then purchase the Copilot for Microsoft 365 license separately.
-Microsoft 365 Personal or Family plans do not qualify, even though they mention AI features — those apply mostly to Copilot in Edge/Bing, not Word/Excel.
Option 2: Use Copilot Web Features
As a Microsoft 365 Personal user, you do get:
Copilot in Bing
Copilot in Edge browser
Designer, Loop, and some AI features in online Office apps (Word for Web, PowerPoint Designer, etc.)
But again, not full Copilot in desktop Word or Excel.