Forum Discussion
Copilot and Outlook
It seems that my Outlook is not properly connected with my Copilot. When I ask questions about my emails or my calendar, I am given false information and if I ask specific questions - like "list ema...
When the license is assigned the product is issued out via services. An admin can check to see that all are activated for the user.
https://learn.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/microsoft-365-copilot#service-plans-for-copilot-for-microsoft-365
https://learn.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/microsoft-365-copilot#service-plans-for-copilot-for-microsoft-365
- I followed instructions given by Copilot and confirmed that in "Search & intelligence" that "Include connector results" is turned on. Does this confirm that I have graph grounding?
- No an admin would need to make sure the "Microsoft Copilot with Graph-grounded chat" service plan is on your license in the admin center. It likely is but something to check.
