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Diego_1980's avatar
Diego_1980
Copper Contributor
Oct 20, 2026

Copilot AI

hello Im using iPhone 7 plus (ios 15.8) that I cannot access copilot ai website via Firefox/safari/Chrome/edge needed to download its own app but requires ios 26 beyond, and then when i searched copilot.com via 4 browsers it says "you can access either web or app", when I open app store but still won't download, can you solve it?

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1 Reply

  • Amezingtechsatara's avatar
    Amezingtechsatara
    Tin Contributor
    Nov 11, 2026

    Hi Diego — the thing blocking you is the iOS version, not the browser. Microsoft's Copilot requirements list iPhone as iOS 16.0 or later, and an iPhone 7 Plus can't go past iOS 15.8, so the App Store won't install the app on that phone at all. Trying Firefox, Chrome, Edge or Safari won't change it either, because on iOS all of them use the same underlying browser engine, and the Copilot site is steering you to the app for the same reason.

     

    There isn't a setting that gets the app onto iOS 15.8. The only way to use Copilot on that phone would be the web version, and if copilot.com keeps pushing you to the App Store instead of letting you stay on the web, then in practice you'll need a device that can run iOS 16 or later, or a PC browser, to use it. Sorry, I know that's not the answer you were hoping for — it's the phone reaching the end of what the current Copilot app supports, rather than anything wrong with your account.