Forum Discussion

Copper Contributor

Dec 06, 2024

Agent not visible in M365 Copilot

I created an agent in M365, including its name, description, instructions, and required actions. The agent is properly tested in Copilot Studio and published, but it is not visible in the M365 Copilo...

accessibility

Integrations and Third-Party Tools

security and compliance

Guille81

Copper Contributor

Jan 06, 2025

Hi HelloBenTeoh,

Thanks, this was very useful. Using your Option 1, everything worked as you stated. However, the only way I can get the agents menu (and the specific agent created) to be shown in the Copilot Business Chat is if I go through the URL link created for sharing.

If I login into Microsoft 365 and then go to Copilot, the Copilot Business Chat will not show the agent menu. Do you know why and how to fix that?

Thank,

Guillermo

eMPowermyorg

Copper Contributor

Aug 01, 2025

A bit late, but you'll need to actually open and then right-click on the Copilot icon in your taskbar and select 'Quit Microsoft 365 Copilot (Chat)'. It will reconsider all your settings and also all your agents

HelloBenTeoh
Bronze Contributor
Aug 01, 2025
Good call. Since the original post, agents built in Copilot Studio can now be accessed through M365 Copilot Chat. A refresh can help if they’re not visible.