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underscore1395
Copper Contributor
Jan 26, 2021

Unable to open notebooks in OneNote for Windows 10

For almost two years, OneNote for Windows 10 does not allow me to open any notebooks.

 

Steps to reproduce:

1. Open OneNote for Windows 10

2. Click on one of the notebooks

3. Click "More notebooks..." at the bottom

 

A new "window" appears, with a search and a list that never populates. There is a spinning animation and underneath it text that says "Loading notebooks..." that just spins forever and nothing happens. The search doesn't return anythin I put in it.

 

This is across two devices, and multiple different versions (?) – it has never let me open a notebook in a simple, traditional way.

 

The way I have had to do it is by going through a browser, and opening a notebook from there.

OneNote 2016 is working fine.

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