Forum Discussion
RoyalVirgin
Apr 07, 2020Copper Contributor
Sign-in pop-up does not work in Office, Office 365 ProPlus Student
Hello, I had some trouble with my office a few days ago. A microsoft support guy suggested to remove office and reinstall it all again, because there might be an issue with my license. So I did t...
JohnForth
Apr 09, 2020Brass Contributor
We had a similar issue this month with activation. In our case, the problem was caused by the March cumulative update for Windows 10. The fix is to make sure you've got all of the most recent OS Updates.
Then, open a command prompt as an admin, type:
1. net stop nlasvc and press ENTER
2. net stop netprofm and press ENTER
3. Net START netprofm and press ENTER
Close and reopen an MS Office Application and attempt to sign in.