Forum Discussion
Servicing Profiles not doing anything
MicrosoftOn the "devices" tab, please click on a few devices to open the details pane. On the top right there is an entry "Last seen". Is this mor recent than your enablement of the Servicing Profiles?
Yes - We have configured rollout waves. The devices labelled as wave 1 are correct.
Devices have checked in this morning. Interestingly since I posted this, 5 devices from wave 1 are "in progress".
I thought as it says "Rollout start date: 19/08/2022" - it would have just gone straight to wave 1 and 2 as my "days between each wave" is 5 days which brings it to 24/08/2022, deadline is set to 1 day.
1 device is up to date (done manually) & has been on all day but not checked in. Starting the "Office Serviceability Manager" task in Task Schedular hasn't forced check-in.
- manoth_msft
DumbySysadmin The rollout date is related to the initial release of a new update. Usually this is the point in time when the Wave calculation starts. If you alter the configuration of the Servicing Profile, we have to re-calc all devices and the waves start to count from the day of the updated configuration.
How are things coming along? Is Wave 1 in progress now and Wave 2 just started?
