Forum Discussion
Servicing Profiles not doing anything
Hi, I have had the Inventory enabled for some time now (a few months) - all my devices are listed. My devices are HAADJ via autopilot. 2 days ago I enabled the Servicing Profile - it seem...
manoth_msft
Microsoft
MicrosoftHave you configured rollout waves? If yes, do you see devices listed as being slated for wave 1?
On the "devices" tab, please click on a few devices to open the details pane. On the top right there is an entry "Last seen". Is this mor recent than your enablement of the Servicing Profiles?
On the "devices" tab, please click on a few devices to open the details pane. On the top right there is an entry "Last seen". Is this mor recent than your enablement of the Servicing Profiles?
Yes - We have configured rollout waves. The devices labelled as wave 1 are correct.
Devices have checked in this morning. Interestingly since I posted this, 5 devices from wave 1 are "in progress".
I thought as it says "Rollout start date: 19/08/2022" - it would have just gone straight to wave 1 and 2 as my "days between each wave" is 5 days which brings it to 24/08/2022, deadline is set to 1 day.
1 device is up to date (done manually) & has been on all day but not checked in. Starting the "Office Serviceability Manager" task in Task Schedular hasn't forced check-in.
- manoth_msft
DumbySysadmin The rollout date is related to the initial release of a new update. Usually this is the point in time when the Wave calculation starts. If you alter the configuration of the Servicing Profile, we have to re-calc all devices and the waves start to count from the day of the updated configuration.
How are things coming along? Is Wave 1 in progress now and Wave 2 just started?
