Forum Discussion
Office C2R Version 1711 8730.2127 - This product will not be updated.
Yes we have the same issue if we updated on the 1st Dec (we do a manual update each month or twice a month) so for some of us it appeared for the previous version number - something in this upgrade changed the command:
OfficeC2RClient.exe now has a parameter /ChangeSetting updatesEnabled= False 16:
Would love to know how to change all these P.C.'s to be able to update again (even system admin doesn't have authority to enable)
I would check if one of or both regkeys are set:HKLM\software\policies\microsoft\office\16.0\common\officeupdate!enableautomaticupdates = 0HKLM\SOFTWARE\Microsoft\Office\ClickToRun\Configuration\UpdatesEnabled = False
If it is the case, close the Office applications, change the keys to 1/True and retest. If the issue is gone now and update is enabled, you must identify why these keys are set to 0/False. The first regkeys is controlled by Group Policies, the second is normally set during the setup or the user interface.
- Mike TilsonJan 12, 2018Iron Contributor
Both of those keys are set correctly for me...1/True and I still have the update issue.