Forum Discussion
Office 365 Pro Plus - Closes All Office apps when updates are deployed
We have a ticket open about this, our TAM is involved and our SCCM DSE is involved. If/when we find a resolution, i'll be happy to share it on here.
MicrosoftHi Christopher - interesting bug you're running into. Would it be possible for you to run a small scale (~1-5 machine) test for me? You can force call the Office update mechanism and then specify during that call to not force apps to shutdown, I wonder if that could potentially resolve the issue you're seeing. It wouldn't be a fix, but at least can give us more detail into what's happening
https://docs.microsoft.com/en-us/deployoffice/best-practices/best-practices-channel-management
See specifically the section "Use OfficeC2RClient.exe" for the variables. If you know there's an Office update available, just run it with your normal experience + forceappshutdown = false and see what happens. You can even do this on a VM or test machine that's configured the same as your normal ConfigMgr devices