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Delta07D61's avatar
Delta07D61
Copper Contributor
Feb 13, 2024

Office 365 cant install on the selected update channel

Just started getting this error Office 365 cant install on the selected update channel. We are cloud update.
microsoft 365 apps for enterprise
manoth_msft's avatar
manoth_msft
Icon for Microsoft rankMicrosoft
Feb 16, 2024
Can you share the XML you are using when reinstalling. I assume you run a setup /configure YourXMLHere.xml command, am I right?
delta07d's avatar
delta07d
Copper Contributor
Feb 26, 2024
Hi, just to follow up if I use the Microsoft Support and Recovery assistant, O365 will reinstall.
  • manoth_msft's avatar
    manoth_msft
    Icon for Microsoft rankMicrosoft
    Mar 04, 2024

    Sorry for replying late. We did some investigation, and we can repro the issue. The team is working on a re-release of ODT to fix the issue. Or in other words: You did nothing wrong, we did 😄

    • sheldon1984's avatar
      sheldon1984
      Copper Contributor
      Mar 05, 2024
      Any chance you have an ETA? I just spent pretty much 4+ hours working on this and now have to reimage a machine because of it (uninstalled office and it wont let me reinstall).

      I have 2000+ machines and I cant deploy Project or Visio because its broken across the org. And no I dont have a copy of an older setup.exe 😞

      Unless anyone knows where I can get one.
      • manoth_msft's avatar
        manoth_msft
        Icon for Microsoft rankMicrosoft
        Mar 06, 2024
        Currently we don't have an ETA. I will let you know as soon as we have one.
    • delta07d's avatar
      delta07d
      Copper Contributor
      Mar 05, 2024
      No problem thanks for checking into this