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Delta07D61's avatar
Delta07D61
Copper Contributor
Feb 13, 2024

Office 365 cant install on the selected update channel

Just started getting this error Office 365 cant install on the selected update channel. We are cloud update.

Microsoft 365 Apps for enterprise
  • manoth_msft's avatar
    manoth_msft
    Icon for Microsoft rankMicrosoft
    Feb 16, 2024
    Hi, can you share a few more details. Which channel are the devices on (check inventory in the portal and File > Account on a device) and also where you get this error message displayed. On the device? In the portal?
    • delta07d's avatar
      delta07d
      Copper Contributor
      Feb 16, 2024

      manoth_msft Hi, channel is Monthly Enterprise, error is on the device when trying to reinstall. Here is what is strange if a new device that never has had O365 on it, O365 does install.

       

      I am the original poster just different user name.

       

      Thanks

      • manoth_msft's avatar
        manoth_msft
        Icon for Microsoft rankMicrosoft
        Feb 16, 2024
        Can you share the XML you are using when reinstalling. I assume you run a setup /configure YourXMLHere.xml command, am I right?

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