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Office 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work...
Michael1240, the fix is done by there side on the back end of Intune since it is Intune that is causing the issue with the Microsoft 365 apps for MacOS package. I changed my assignment on that from Required to Available for Enrolled Devices and it stopped everything from crashing. I will put it back once it is confirmed it is resolved. Now in my portal it is showing my machine, another machine I enrolled, and 2 other machines that are showing pending Install status and it was not like that yesterday afternoon when I made the change. They were all showing as installed. I hope they fix this, but it won't be done until 2PM EST today. Fingers are crossed
I can confirm that all 19 of my mac users are all showing installed in Intune and all are experiencing the issue, for those using Outlook 16.86.3, the update that came out on July 2, 2024. For those using the Outlook Web App, the issue does not happen at all. Something is wrong with the Outlook 16.86.3 version.
So, after one day of working with Outlook Web instead of using the normal Outlook application, I can definitely say that O365 keeps crashing at all random times. At least 5-7 times throughout the day with no specific behaviour or pattern.
Did you uninstall Outlook 16.86.3 competely for your users, or are they just not using it?
Did you uninstall Outlook 16.86.3 competely for your users, or are they just not using it?
- Most of the users use the Web App of Outlook, and I have the other users switching over to the Web App. Since using it that way, I am not having any issues with myself or the users with Word, Excel or Powerpoint applications.
- So by using Outlook in browser (vice the app), the other O365 applications (not web based) do not close/crash?
- That is correct, but I have no tried the OneNote app, but I have one user using the OneNote app and OWA and they are not having an issue with OneNote App crashing and they are the 16.86 version.