Forum Discussion
Michael1240
Jul 02, 2024Brass Contributor
Office 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work...
- Jul 12, 2024
Michael1240, the fix is done by there side on the back end of Intune since it is Intune that is causing the issue with the Microsoft 365 apps for MacOS package. I changed my assignment on that from Required to Available for Enrolled Devices and it stopped everything from crashing. I will put it back once it is confirmed it is resolved. Now in my portal it is showing my machine, another machine I enrolled, and 2 other machines that are showing pending Install status and it was not like that yesterday afternoon when I made the change. They were all showing as installed. I hope they fix this, but it won't be done until 2PM EST today. Fingers are crossed
Sysadmin100
Jul 09, 2024Copper Contributor
This is definitely gathering pace! We've been running the previous version of Office on the affected machines for a number of days now without incident. Yes this is a work around and security are blowing chunks but the users are happy and the business is functioning.
- Keaters44Jul 09, 2024Brass ContributorI have been flipping as I have moved one machine back to May 2024 update and the Security Centre for Microsoft is sending me e-mails daily to update the machine and turn back on MUA. I just don't understand why Microsoft is not seeing this? Are other organizations holding back on updates and this is why they are not complaining. They actually told me this morning that there is a known issue with Outlook Exchange closing Outlook but it not affecting everyone. That does not explain the other MS 365 apps closing at the same time as well. I find if I have Outlook closed and Word/Excel/Powerpoint open that everything is fine. As soon as I use the Outlook App, then is when they all crash. Makes we wonder if the Outlook app is the culprit. I have gone back to the Outlook Web and have seen an issue on my machine for almost an hour.