Forum Discussion
Michael1240
Jul 02, 2024Brass Contributor
Office 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work...
- Jul 12, 2024
Michael1240, the fix is done by there side on the back end of Intune since it is Intune that is causing the issue with the Microsoft 365 apps for MacOS package. I changed my assignment on that from Required to Available for Enrolled Devices and it stopped everything from crashing. I will put it back once it is confirmed it is resolved. Now in my portal it is showing my machine, another machine I enrolled, and 2 other machines that are showing pending Install status and it was not like that yesterday afternoon when I made the change. They were all showing as installed. I hope they fix this, but it won't be done until 2PM EST today. Fingers are crossed
Keaters44
Jul 09, 2024Brass Contributor
I have a ticket open with Microsoft and they are working with their Engineers as my whole organization is having this issue with Apple Silicon Macs and now I am seeing on a test X86 AMD Ryzen 7 Windows machine now that is not enrolled into Intune. I am seeing it with a test M1 Mac Mini base model, not enrolled into Intune as well. I did send back a scathing e-mail to support because this is getting out of hand. I am even run scans with different EDR tools and there is no malware doing this. I am at a lost as this makes no sense at all, how a SaaS provider can have this many problems with there software and they don't seem to be testing it inhouse with their softwar engineers.