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Office 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work...
Michael1240, the fix is done by there side on the back end of Intune since it is Intune that is causing the issue with the Microsoft 365 apps for MacOS package. I changed my assignment on that from Required to Available for Enrolled Devices and it stopped everything from crashing. I will put it back once it is confirmed it is resolved. Now in my portal it is showing my machine, another machine I enrolled, and 2 other machines that are showing pending Install status and it was not like that yesterday afternoon when I made the change. They were all showing as installed. I hope they fix this, but it won't be done until 2PM EST today. Fingers are crossed
Michael1240
Good idé.
I would gladly try it out on the user that I have installed an older version of Office ( if the issue persists, but so far so good with an older version )
Good to mention - All of our MACs are enrolled from Intune with the same policies but only two are affected out of 90.
So having a hard time believing that a policy should be the issue here, at least for us.
Good idé.
I would gladly try it out on the user that I have installed an older version of Office ( if the issue persists, but so far so good with an older version )
Good to mention - All of our MACs are enrolled from Intune with the same policies but only two are affected out of 90.
So having a hard time believing that a policy should be the issue here, at least for us.
Keep in mind, Office itself has very little to do with MDM beyond limiting what domains can sign in and a few application launch preferences like New Outlook vs Classic Outlook. You could just exclude the device from the Configuration Profile setting these preferences.
Pretty much all configurations for Office come from the Admin Console which has nothing to do with a device being in Intune or not. Office is redirected to the Admin Console when you log in to Office, to fully test this you would need to use a personal Office account.
To rule out security clients and the other things which are more likely to cause the issue you would probably need to reinstall macOS to ensure you have a clean slate.
Pretty much all configurations for Office come from the Admin Console which has nothing to do with a device being in Intune or not. Office is redirected to the Admin Console when you log in to Office, to fully test this you would need to use a personal Office account.
To rule out security clients and the other things which are more likely to cause the issue you would probably need to reinstall macOS to ensure you have a clean slate.