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Office 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work...
Michael1240, the fix is done by there side on the back end of Intune since it is Intune that is causing the issue with the Microsoft 365 apps for MacOS package. I changed my assignment on that from Required to Available for Enrolled Devices and it stopped everything from crashing. I will put it back once it is confirmed it is resolved. Now in my portal it is showing my machine, another machine I enrolled, and 2 other machines that are showing pending Install status and it was not like that yesterday afternoon when I made the change. They were all showing as installed. I hope they fix this, but it won't be done until 2PM EST today. Fingers are crossed
Can I know how they got you a previous version of the office package and how did they turn off MAU
Ah great, well I will try out this version anyway.
Yes here is a link to where you can download earlier versions of the MS Office suite
https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac
I disabled the MAU through a policy in Endpoint/ Intune that I created earlier for our MAC OS users.
Not 100% sure how to disable it manually,
Maybe if you start an office app and head over to Help in the top menu bar and press " check for updates, then MAU will pop up and I believe it should be a check box in the MAU window saying " Automatically keep my Microsoft apps up to date " un-check that one. if you reverting to an older version I would also guess that the check box will be enabled again not sure.
Yes here is a link to where you can download earlier versions of the MS Office suite
https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac
I disabled the MAU through a policy in Endpoint/ Intune that I created earlier for our MAC OS users.
Not 100% sure how to disable it manually,
Maybe if you start an office app and head over to Help in the top menu bar and press " check for updates, then MAU will pop up and I believe it should be a check box in the MAU window saying " Automatically keep my Microsoft apps up to date " un-check that one. if you reverting to an older version I would also guess that the check box will be enabled again not sure.
- I figured it out, but thank you. Yes I could do it through Intune, but the problem is all of my other 22 end users are not having this problem as they are on the same version as the affected user, but the others have been on their Apple Silicon machines for over 3 months or more.
- Just out of curiosity as I am having the same issue, have you tried running the app in Rosetta to see if the issue persists. Noticed that none of my Intel Mac users are having the problem.
- With the MacOS Silicon version that Microsoft installs, you cannot get it to run in Rosetta. I had to install a older version 16.16 and that runs in Rosetta with no issues. I have a ticket open with Microsoft Premium Tier 3 and they are looking into it because the X86 version is not having this issue and the Silicon made version is. Funny enough, the ARM for Windows version is having the same issue as I have tested it on a Dev machine I got from Asus with the same issue as the Apple Silicon.
