Forum Discussion
Michael1240
Jul 02, 2024Copper Contributor
Office 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work...
- Jul 12, 2024
Michael1240, the fix is done by there side on the back end of Intune since it is Intune that is causing the issue with the Microsoft 365 apps for MacOS package. I changed my assignment on that from Required to Available for Enrolled Devices and it stopped everything from crashing. I will put it back once it is confirmed it is resolved. Now in my portal it is showing my machine, another machine I enrolled, and 2 other machines that are showing pending Install status and it was not like that yesterday afternoon when I made the change. They were all showing as installed. I hope they fix this, but it won't be done until 2PM EST today. Fingers are crossed
Keaters44
Jul 03, 2024Copper Contributor
Michael1240 I have a user who I switched from an M1 Macbook Air with no issue to a M1 Pro 16 inch and now is having the issues with the apps crashing all at once. I have done all of the steps mentioned by Microsoft before seeing this thread and still crashing. Guess I am opening a ticket tomorrow.