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Michael1240's avatar
Michael1240
Brass Contributor
Jul 02, 2024
Solved

Office 365 apps are closing randomly on MacOS

Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work...
mac
office 365
  • Keaters44's avatar
    Keaters44
    Jul 12, 2024

    Michael1240, the fix is done by there side on the back end of Intune since it is Intune that is causing the issue with the Microsoft 365 apps for MacOS package. I changed my assignment on that from Required to Available for Enrolled Devices and it stopped everything from crashing. I will put it back once it is confirmed it is resolved. Now in my portal it is showing my machine, another machine I enrolled, and 2 other machines that are showing pending Install status and it was not like that yesterday afternoon when I made the change. They were all showing as installed. I hope they fix this, but it won't be done until 2PM EST today.   Fingers are crossed

Jquality's avatar
Jquality
Copper Contributor
Jul 03, 2024

Michael1240 

We are experiencing the same issue with two MacBook Air 2019 running latest Sonoma update ( was also crashing running the latest Ventura OS for one of the users before he updated to Sonoma.) 

So no this is not only affecting newer Mac models.

 

For us this issue started maybe mid last week.

I tought we we're alone on having this weird issue, since there wasen't really any forums posts or know issues adressed until i found this post.

 

 

 

 

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