M365 updates with Servicing Profile hasn't updated in a week, with 1 day install deadline, why?

StillLearning2002 By default the Servicing Profile is staggering an update across four days. The deadline comes into play when the device received the command to update, but can't due to running apps. Then the deadline is counting. See https://youtu.be/YO6a3iNVXXI for a full breakdown of how Profiles work.

Regarding the "in progress" resets to "not started" behavior: This is not expected, please use the feedback button in the portal to contact engineering, include your email and we will check if we can see an issue on the backend.