Forum Discussion

Copper Contributor

Jul 26, 2023

How to turn off or disable 365 Servicing Profiles?

We tested this out and it sucks. How do you turn it off? I paused it, but the enrolled computers now keep rolling back to the June update every time the July one is installed via SCCM.

microsoft 365 apps for enterprise

DannyBoyPipes

Copper Contributor

Jul 27, 2023

Thanks for the reply. We do not have any Servicing Profile section listed in SCCM under the Office 365 Client Management header.

The servicing profiles we tested were created in M365 Admin Center.

manoth_msft

Microsoft

Jul 28, 2023

Hi Danny, currently the best way to disable Servicing Profiles and release all devices from its control is to point it to an empty Azure AD group. Under "Selection Criteria" change the "include all devices" control to "Azure AD group" and specify an empty group. Within the next hours you should see all devices draining from the 'devices' tab and with the next check-in those devices will be released of the Servicing Profiles' control.