Forum Discussion
KristofVB
Jun 08, 2026Copper Contributor
Availability in MS Bookings not correct
In our bookings portal, we set-up a service with 2 staff assigned.
The first staff memeber is available, the second one is on holiday (time off)
We have made this set-up in the back-end.
If there is a booking on that day already sheduledfor staff number one for let's say 10h, It will still show this time on the front.
It looks like it doesn't count the time off from the second staff
1 Reply
Hi, Bookings often treats assigned staff as alternatives, so if one staff member is available the slot can still appear. Check whether the service requires any available staff or specific staff, and confirm “events on Office calendar affect availability” is enabled. If both staff are required, you may need a workaround calendar/blocking flow.