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lfk73's avatar
lfk73
Brass Contributor
Feb 19, 2026

URL Hyperlinking phishing training

Mi using the Defender phishing simulations to perform testing.  When creating a positive reinforcement email that goes to the person you have the option to use default text or put in your own text.  When I put in my own text I have lines in the text, but when it renders the lines are not displayed so it looks like a bunch of text crammed together.

Any idea how to get these lines to display?

 

 

1 Reply

  • You need to format the tags as inline code so they don’t get interpreted.

    Post it like this instead:

    You’re seeing this because the Defender simulation editor renders the content as HTML.

    When you press Enter, it only creates a plain text line break, but HTML ignores that — so everything appears as one long paragraph when rendered.

    To keep line breaks visible, you need to use basic HTML tags.

    Instead of:

    Line 1
    Line 2
    Line 3

    Use:

    Line 1<br>
    Line 2<br>
    Line 3<br>

    Or better:

    <p>Line 1</p>
    <p>Line 2</p>
    <p>Line 3</p>

    The <br> tag forces a line break, and <p> creates proper paragraphs.