Forum Discussion
MTSBob
May 10, 2019Steel Contributor
Unspecified error when attempting to apply "Do Not Forward" in Outlook desktop
Office 365 E3 user. User is properly licensed and AIP is activated on tenant. Running Outlook desktop (click to run), and we get this error. Can anyone advise? Followed by: Thanks,...
MTSBob
May 22, 2019Steel Contributor
You'r right, it's been frustrating, mostly because I lost a potential client in the process. At no time with the partner tech support channel have they ever collected, asked for, or looked at these logs, and you would think that would be one of the most fundamental and routine things they would do. It wasn't until I posted here that Esaggese and you requested that information (and I provided Enrique with the ZIP'd logs privately), so I thank you both for taking your time and interest.
There are no errors posted in the AIP event log, only a single informational event related to the successful download of the AIP policy by Outlook.
Thanks for your help,
Bob
David Guest
Sep 20, 2019Copper Contributor
MTSBobDid you ever track this down? I have exactly the same error and getting a pointer would be really useful.