Forum Discussion

Brass Contributor

Jun 09, 2020

Unified Labeling Client - Provide help link to a custom help page

Hi all, in the label policy configuration in the SSC there is a option to set a link to a custom help page. In the documentation it seems like that this feature is working with the built-in labeling ...

information protection and governance

microsoft information protection

pheeeling

Brass Contributor

Jun 10, 2020

Hi mmancina

Statement:

Custom help link does work the same way in both the AIP client and the built-in labeling, its location is slightly different: in native this is the "Learn More" link in the bottom of the drop-down menu; in the AIP client this is "Tell me more" link in the "Help and feedback" pop-up windows.

But for me this doesn't work. I need to check if I miss something else.

Regards

pheeeling

Brass Contributor

Jun 10, 2020

Hi mmancina

Found my problem. I had multiple label policies assigned to me which seemed had conflicting settings. After reducing the policy label set to one it worked. I don't understand why it worked with the built in client and not with the AIP UL client.

Maybe this link helps you as well:
https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels?view=o365-worldwide#label-policy-priority-order-matters

Regards