Forum Discussion

Brass Contributor

Jun 09, 2020

Unified Labeling Client - Provide help link to a custom help page

Hi all, in the label policy configuration in the SSC there is a option to set a link to a custom help page. In the documentation it seems like that this feature is working with the built-in labeling ...

information protection and governance

microsoft information protection

pheeeling

Brass Contributor

Jun 09, 2020

Hi mmancina

We got the same issue. It seems to work with the built in client but not with the unified labeling client. After installation of the unified labeling client this option disappears. Also checked Azure Information Protection Viewer "Learn More" Link and the sub menu in the unified labeling client. I send a text to https://www.yammer.com/askipteam/#/users/147599745024 maybe she replies.

Best regards

mmancina

Brass Contributor

Jun 10, 2020

Hi, good to know that this is a common issue. Would be great if you could share the answer if you get a reply.

Thanks a lot,
Mattia

pheeeling
Brass Contributor
Jun 10, 2020
Hi mmancina

Statement:
Custom help link does work the same way in both the AIP client and the built-in labeling, its location is slightly different: in native this is the "Learn More" link in the bottom of the drop-down menu; in the AIP client this is "Tell me more" link in the "Help and feedback" pop-up windows.

But for me this doesn't work. I need to check if I miss something else.

Regards
- mmancina
  Brass Contributor
  Jun 11, 2020
  many thanks for sharing.
- pheeeling
  Brass Contributor
  Jun 10, 2020
  Hi mmancina
  Found my problem. I had multiple label policies assigned to me which seemed had conflicting settings. After reducing the policy label set to one it worked. I don't understand why it worked with the built in client and not with the AIP UL client.
  
  Maybe this link helps you as well:
  https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels?view=o365-worldwide#label-policy-priority-order-matters
  
  Regards