Forum Discussion

Charlie933's avatar
Charlie933
Copper Contributor
Mar 26, 2024

Unable to Disable User Quarantine Mails after enabling security presets

Hi,

 

We have recently enabled security preset policies with Standard protection in our tenant. Since then, our users are receiving quarantine mails from Microsoft. We use AdminOnlyAccessPolicy for quarantine in Anti-spam and Anti-phishing threat policies and in a couple of transport rules and yet users are receiving these quarantine mails. We did try creating a custom quarantine policy and assigning it to Anti-spam and Anti-phishing threat policies, hoping it would override the preset policies, but it didn't work. I know we can either turn off preset policies or block these using transport rules, but these are last resorts. Is there any way or policy to stop these mails keeping the security preset policies on? 

 

Thanks in Advance!!

  • Finally found the solution! "Intra-Organizational messages to take action on" setting in Inbound spam policies was somehow changed after enabling the security preset policies. Changed it to none and the users are no longer receiving quarantine email notifications.
  • Charlie933's avatar
    Charlie933
    Copper Contributor
    Finally found the solution! "Intra-Organizational messages to take action on" setting in Inbound spam policies was somehow changed after enabling the security preset policies. Changed it to none and the users are no longer receiving quarantine email notifications.

Resources