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adamwaring's avatar
adamwaring
Copper Contributor
Jan 27, 2023

Sent email cannot be viewed by sender when encrypted.

Emails that are sent in outlook are not viewable in the sent items folder of the outlook desktop app but work fine in the outlook web app.

The error that shows is the same as the one for when recipients cannot view the email in the email client but if they click on the link it still does not let them view the email.

Seems to be affecting only certain members of the organisation but there does not seems to be a pattern of software/admin rights/plugins/etc.

 

Does anyone have any ideas as to what is likely to cause this?

 

Thanks.

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