Forum Discussion
Sensitivity Labels in Desktop Applications
Hi, We have recently enabled AIP labels for our tenant and have some strange behaviour issues on the desktop clients. We have not installed the AIP client as our version of Office ProPlus does sh...
Dhiran Gajjar You can try below options
1. Install https://docs.microsoft.com/en-us/azure/information-protection/rms-client/aip-clientv2and check
2. Install Office 365 ProPlus 1910 or above build version
3. Check if SPO and ODFB configurations is done for Sensitivity label https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-sharepoint-onedrive-files?view=o365-worldwide
Wait for 4-24 hours then try once again.
SenthilrajanKaliyaperumal- Does the client need to be installed? Our assumption what that you could apply the labels with the Office ProPlus build of 2002+?
- If you already have latest than 1910 build then you should be able to apply label.
Please check you label and policy settings. Or create a simple label and publish to you and check. Make sure that you don't have any encryption in the test label.
If still you same issue then please raise a ticket with MS