Forum Discussion
Sensitivity Column in SharePoint is blank
Hi, We recently enabled sensitivity labels in our tenant and I added a document in a SharePoint library. The document was created using the online app and I assigned it a label. After saving...
Did you find a solution for the blank sensitivity column?
We have the same problem where we have sensitivy labels published together with a policy, but for some reason the column in SharePoint stays empty. And the problem for us is with all labels both the encrypted ones and the ones that don't use encryption.
Hi Jamal_A613,
If we upload files to SP, then the label should appear after 15-20 minutes. I believe this is by design. However we cannot get our encrypted label to show up as from my understanding the SP indexing is not allowed to have access to the document and therefore cannot verify the label.
If the documents are not showing any labels then I would raise a support ticket.