Forum Discussion
Paul_Saldanha
Dec 02, 2021Brass Contributor
Sensitivity Button not showing in Office Web Apps
I am trying to understand the process for enabling the sensitivity button in Office Web Apps (Word, Excel, PowerPoint). The following is confirmed. Have the correct licensing. Set-SPOTenant -E...
- Dec 22, 2021
MarcinUK ChristianJBergstrom Mitul_Pansuriya
Sorry for the radio silence. Dealing with a family emergency.
After banging my head on the wall a few things happened:- After about 5 days, the sensitivity button showed up in the Office Web Apps. I didn't do anything different from when I first posted my question.
- I had reached out to CDX Support (through the partner site) for help. That was very slow and not fruitful but I did get an out-of-the-blue email from someone stating that they had uncovered a bug in the CDX tenants and were applying a fix to my tenant. This was after the button showed up in one CDX tenant and not in the other CDX tenant. The button is in both tenants now. I can't say for certain that the "fix" had anything to do with anything since I had the button prior to receiving the email from Support.
- I learned that there are different SLAs for the CDX tenants. These SLAs are not published but they can be throttled arbitrarily. Maybe this is what is going on? Colleagues spun up a MSDN tenant and clicked on the yellow highlighted text (instead of using the Set-SPOTenant) and it configured the button in the documented 15 minutes.
- I had to log out of the tenant and sign back in to see the change.
MarcinUK
Dec 17, 2021Copper Contributor
Have you ever found a solution to this?
I'm facing the same issue. Can see the button and my labels in desktop apps, but nada in web apps.
i can't also see the sensitivity label in the sensitivity column in SharePoint so this could be part of that problem. I followed the same Microsoft guides.
Cheers.
Dec 17, 2021
Hi, as mentioned above the first command is what you use to enable the sensitivity integration in OneDrive and SharePoint (Office on the web), so look at what value you have using.
Get-SPOTenant | select EnableAIPIntegration
This need to be set to $true so if not Set-SPOTenant -EnableAIPIntegration $true
For the container part (sites, teams, groups) you need to use the group directory setting $Setting["EnableMIPLabels"] = "True"
Look at your labels Get-Label | ft Name, Guid
Look at your label policies Get-Labelpolicy | ft Name, Guid
What label is published to a site?
Get-SPOSite -Identity https://xxxx | Select Sensitivitylabel
Have you read all at the Docs?
The Sensitivity button is available if the user account that is signed into Word, Excel, PowerPoint, or Outlook is a Microsoft 365 subscriber and has labels published in the Security and Compliance Center.
https://support.microsoft.com/en-us/office/known-issues-with-sensitivity-labels-in-office-b169d687-2bbd-4e21-a440-7da1b2743edc
https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-sharepoint-onedrive-files?view=o365-worldwide
https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/groups-assign-sensitivity-labels
Get-SPOTenant | select EnableAIPIntegration
This need to be set to $true so if not Set-SPOTenant -EnableAIPIntegration $true
For the container part (sites, teams, groups) you need to use the group directory setting $Setting["EnableMIPLabels"] = "True"
Look at your labels Get-Label | ft Name, Guid
Look at your label policies Get-Labelpolicy | ft Name, Guid
What label is published to a site?
Get-SPOSite -Identity https://xxxx | Select Sensitivitylabel
Have you read all at the Docs?
The Sensitivity button is available if the user account that is signed into Word, Excel, PowerPoint, or Outlook is a Microsoft 365 subscriber and has labels published in the Security and Compliance Center.
https://support.microsoft.com/en-us/office/known-issues-with-sensitivity-labels-in-office-b169d687-2bbd-4e21-a440-7da1b2743edc
https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-sharepoint-onedrive-files?view=o365-worldwide
https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/groups-assign-sensitivity-labels
- Paul_SaldanhaDec 22, 2021Brass Contributor
MarcinUK ChristianJBergstrom Mitul_Pansuriya
Sorry for the radio silence. Dealing with a family emergency.
After banging my head on the wall a few things happened:- After about 5 days, the sensitivity button showed up in the Office Web Apps. I didn't do anything different from when I first posted my question.
- I had reached out to CDX Support (through the partner site) for help. That was very slow and not fruitful but I did get an out-of-the-blue email from someone stating that they had uncovered a bug in the CDX tenants and were applying a fix to my tenant. This was after the button showed up in one CDX tenant and not in the other CDX tenant. The button is in both tenants now. I can't say for certain that the "fix" had anything to do with anything since I had the button prior to receiving the email from Support.
- I learned that there are different SLAs for the CDX tenants. These SLAs are not published but they can be throttled arbitrarily. Maybe this is what is going on? Colleagues spun up a MSDN tenant and clicked on the yellow highlighted text (instead of using the Set-SPOTenant) and it configured the button in the documented 15 minutes.
- I had to log out of the tenant and sign back in to see the change.
- MarcinUKDec 20, 2021Copper Contributor
I checked it today again, and I saw that I could select the sensitivity label In SharePoint Admin center for each of my sites.
I hadn't changed anything since my first post and it turned out to be some kind of propagation on Microsoft side. Annoying, but very happy that I hadn't done anything wrong 🙂
Thanks for your help and quick response.
- Dec 18, 2021
Hello, well it seems as your MIP settings is configured OK according to your dumps. And it look as it should as when you publish from the GUI those are the options, e.g. what users or group members do you want to publish to (i.e. they will have the option to select that label). You don't have to publish the created sensitivity label if you choose to use PowerShell for adding it to the site. But bear in mind that there are some propagation time.
Just for confirmation I set up a new container label, without publishing it, yesterday and it took quite some time before I could publish/add that to my site using PowerShell with Set-SPOSite -Identity xxx -Sensitivitylabel <put label guid here> - MarcinUKDec 17, 2021Copper Contributor
The issues is that labels are not published to the site. Not to SharePoint at all. I don't even get the 'Sensitivity' field when i create a new site or edit existing sites.
i tried setting the SensitivityLabel using Set-SPOSite, but when I ran Get-SPOSite, it's still blank.I can only publish labels to Users and Groups. Should i be able to publish to Sites?