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James Oxton's avatar
James Oxton
Copper Contributor
Jun 08, 2017
Solved

Secure Score not Scoring....

Hi there,   I've been using Secure Score for a few months now to test the security baseline and see how customers can get the most out of it.  However every Tuesday I do the weekly reports which ...
microsoft 365
microsoft secure score
security
  • James Oxton's avatar
    James Oxton
    Jun 26, 2017
    PM Sent...
Anthony-Smith's avatar
Anthony-Smith
Icon for Microsoft rankMicrosoft
Jun 23, 2017

Hi James, Stelios, and Wali,

 

Can you share with me your tenant names so I can have my engineering team take a look deeper look at this?

Colin Dorman's avatar
Colin Dorman
Copper Contributor
Jun 30, 2017

Did you manage to find a solution? I appear to have the same problem. I complete the task as requested through the Secure Score portal but, my score is not updated

  • Anthony-Smith's avatar
    Anthony-Smith
    Icon for Microsoft rankMicrosoft
    Jul 06, 2017
    Hi Everyone,
    Just wanted to provide a quick update. The change that was to fix the issues did not go in last night and should be going in this evening. Sorry for the delay.
  • Anthony-Smith's avatar
    Anthony-Smith
    Icon for Microsoft rankMicrosoft
    Jul 05, 2017

    Hi James,

    I think we have many of the issues ironed out but there is still a bug on getting points for view reports.  I am hopeful that the fix for this goes in the evening of 7/5 (pacific time).  If so, the next time the score calulates you should have all your points.

    If you are still missing points, please let us know via the feedback button at the bottom right of the Secure Score page.

  • James Oxton's avatar
    James Oxton
    Copper Contributor
    Jul 05, 2017

    Hi Anthony,

     

    How is it going at the backend so to speak? :)  Have they resolved all the problems and what was the issue?  

     

    Thanks

    James

  • Anthony-Smith's avatar
    Anthony-Smith
    Icon for Microsoft rankMicrosoft
    Jun 30, 2017

    Hi Colin,

    The engineering team is working on this and they think they have narrowed the problem down.  Some of the issues should already be corrected but if you are not getting points for something please send me your tenant name and the control that you are not getting points for and I will added it to the bug I have open with the team.

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