Forum Discussion
Secure Score no longer updating
There isn't an option for manual scans, that would be a nice feature request and had been mentioned in the preview discussion. Scans are every 24 hours I believe. I just checked our dashboard and the last results were from February 27th. From Brandon Koeller:
"The Secure Score is calculated once per day (at 1am PST). Otherwise, you should see your score reflect your actions within a maximum of 24 hours!" Anything labelled [Not Scored] won't change the score.
I'd asked about what support is available for Secure Score that has gone unanswered in another post, for these type of problems.
I made some changes for scored criteria, and my score did not change. I have waited over 49 hours . I verified that the changes were made.
I had a look at the https://support.office.com/en-us/article/Introducing-the-Office-365-Secure-Score-c9e7160f-2c34-4bd0-a548-5ddcc862eaef and it says this:
How often is my score updated?
The score is calculated once per day (around 1:00 AM PST). If you make a change to a measured action, the score will automatically update the next day. It takes up to 48 hours for a change to be reflected in your score.
So two days isn't unexpected but if it goes on much longer it may be an issue.
Thanks, I will check it in every Monday.
Hi all,
my score isn´t updated since Wednesday either! Seems to be a behaviour on more than one account. Checking my Score it states March 1st. Even the analyzer stopps on March 1st, even when earlier every day hit a check.
best regards,
Stefan