Forum Discussion
Kazzan
Apr 09, 2018MVP
SafeLinks Site SSL Certificate Expired
Hi! I hope that also someone from Microsoft right now reading this forum. 😉
I really like SafeLinks feature, but someone from Microsoft just forgot to renew wildcard certificate for safelinks....
Kazzan
Apr 10, 2018MVP
For me, EMEA and NAM are not working. Also, people on twitter confirm in some instances.
https://twitter.com/Practical365/status/983509299149225984
https://twitter.com/Practical365/status/983509299149225984
Kazzan
Apr 10, 2018MVP
Hi, right now, after six hours it seems that all servers in all regions are now fixed and working.
I really like Office 365 services, but this is something which Microsoft should address to not happen again.
And what is completely wrong, is the response of technical support. At first, the ticket was routed to Billing Support. After escalation, the ticket was transferred back to technical. Which send me a link to SafeLinks setup and do not even look to description and matter of the case. After initial discussions, they told me that they will disable SafeLinks for customer tenant entirely. In the meantime, the issue was fixed and now we look to get SafeLinks enabled back in the tenant.