Forum Discussion
Retention Labels automatically created??
Glen CooperI had the same issue as you. It scared the sh*t out of me that I didn't remember that I created it under my admin account. A whole weekend passed by, thinking how it was possible ...
I logged a ticket with MS, first response was that it seems I did it, but when a collegue of mine found this post, Thx to him!!! I had some leverage to provide to MS, also thx to you for posting this issue here.
So they investigated it further and at least a week later, they came up with this url: https://docs.microsoft.com/en-us/office365/securitycompliance/file-plan-manager#default-retention-labels-and-label-policy
To keep the story short, when you click on the menu and choose "Office 365 Security & Compliance" -> Records managemnt -> File plan (and do nothing) it automatically activates the 3 generated retention labels under your account.
That's it.
Glen CooperI had the same issue as you. It scared the sh*t out of me that I didn't remember that I created it under my admin account. A whole weekend passed by, thinking how it was possible ...
I logged a ticket with MS, first response was that it seems I did it, but when a collegue of mine found this post, Thx to him!!! I had some leverage to provide to MS, also thx to you for posting this issue here.
So they investigated it further and at least a week later, they came up with this url: https://docs.microsoft.com/en-us/office365/securitycompliance/file-plan-manager#default-retention-labels-and-label-policy
To keep the story short, when you click on the menu and choose "Office 365 Security & Compliance" -> Records managemnt -> File plan (and do nothing) it automatically activates the 3 generated retention labels under your account.
That's it.
They updated the doc's to add this:
"
Note
Due to customer feedback, we have removed this feature that creates the default retention labels and retention label policy mentioned above. You will only see these retention labels and retention label policy if you opened file plan manager before April 11, 2019.
"
I'm sure that change was due to people like you two chasing this down.
Thank you for saving me from headaches!!
